I help orgs create innovative products & services through UX strategy & design.
Approach /
Noise / Uncertainty / Patterns / Insights /
Clarity + focus /
Research & synthesis /
Prototype /
Design /
The Process of Design Squiggle by Damien Newman, thedesignsquiggle.com
Expertise /
User Interviews
Contextual Inquiry
Customer Journeys
Competitive Analysis
Data Analysis
Ideation
Service Design
Information Architecture
User journeys
Content Strategy
Prototyping
Interaction Design
Mobile Design
UI Design
Usability Testing
